What this solves
You bought a €600 leather jacket in Florence. Can you claim the VAT back? Yes, if you're a non-EU resident and the purchase is over €70 at one store. The refund is up to 22% but the third-party refund service (Global Blue, Planet) takes 30-50% as commission. You might get €50-80 back. This tool calculates the realistic refund.
Calculate
Eligibility checklist
How to claim
- At the store: Ask for "tax-free shopping" or "detassazione." They'll scan your passport and provide a tax-free form.
- At the airport: Before checking luggage, go to the customs office with your goods, receipt, and passport. They stamp the form.
- At the refund counter: Present stamped form at a Global Blue / Planet / Travel Tax Free counter. Refund by card or cash.
- Allow time: Customs + refund counter takes 20-40 min. Arrive at the airport 1 hour earlier than usual.
How to read the result
- The full VAT is what the store collected.
- The net refund is what you actually get back, after the refund service takes its commission.
- The effective refund rate tells you the percentage of your purchase you recover.
Limitations
- Refund services charge 30-50% of the VAT as commission. The "22% refund" you read on the sign is theoretical.
- Some stores offer "no VAT added" pricing if they advertise IVA-free pricing (mostly tourist-jewelry and luxury).
- Customs doesn't always refund everything. They may flag items as personal use or commercial export.
- Refund times vary by method: card refund 2-4 weeks; cash immediate but with extra commission.
FAQ
Is the refund worth the hassle?
For purchases under €200, usually not — the commission eats most of it. For purchases over €500, definitely — €30-80 back is worth 20 min at the airport.
Can I claim on multiple small purchases?
Not across stores. Each store must have €70+ minimum on a single receipt. Multiple stores = multiple claims.
Sources
Agenzia delle Entrate IVA refund rules (agenziaentrate.gov.it); Global Blue and Planet refund service terms 2024-2026.